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THESE ARE THE TERMS AND CONDITIONS FOR THE USE OF CAR PARKING FACILITIES AT CLOUGH BANK FARM CAR STORAGE LTD.
1. THE COMPANY The car park is private property in the ownership of Clough Bank Farm Car Storage Ltd (referred to hereafter as "the company"). The company offers no warranty or indemnity as to the protection or safety of vehicles left in the car parking premises or any goods left within the vehicles and owners of vehicles are reminded that their own policies of insurance must be utilised in order to make any claim if such loss or damage occurs while the vehicle is parked in the car parking area.
(a) the company its servants and agents accepts no liability in respect of any loss, destruction, damage or theft of or from the vehicle or the contents of the vehicle save and to the extent where the same is proved by a court of competent jurisdiction in England to be caused by the negligence, wilful act or default or breach of statutory duty of the company its servants or agents, and (b) the company its servants and agents accepts no liability in respect of the death of or personal injury sustained by customers and others in the car park save and to the extent where the same is proved by a court of competent jurisdiction in England to be caused by the negligence, wilful default or breach of statutory duty of the company its servants or agents.
2. COMPLAINTS PROCEDURE
Should your vehicle suffer damage or destruction whilst in the car park, or should you lose the vehicle or any of your possessions from the vehicle whilst it is in the car park, you are requested:
(a) immediately to inform a member of our staff of the occurrence which shall be in the first instance an attendant at Clough Bank Farm Car Storage Ltd.
(b) in cases of theft, immediately to inform the Police,
(c) to notify your insurers promptly.
  3. SECURING YOUR VEHICLE
Please ensure that before you leave your car in the car park:
(a) your vehicle is securely locked,
(b) all the windows of your vehicle are securely closed,
(c) if your vehicle is fitted with a steering lock or similar device that it is engaged.
4. POSSESSIONS
(a) wherever possible please take your possessions with you when you leave your vehicle
(b) if you have to leave possessions in your vehicle please do not leave them on the seats where they are visible, instead place them in the boot which should then be locked
(c) customers are reminded that their motor insurance policies may not cover personal possessions in the vehicle. It may be possible to arrange separate insurance cover for such possessions and customers are recommended to do so.
5. COURTESY TO OTHER CUSTOMERS
Should you damage another customer's vehicle you are requested to report the matter immediately to a member of our staff together with the registration numbers of both vehicles. In the first instance, the report should be made to an attendant at Clough Bank Farm Car Storage Ltd.
6. REFUNDS CANCELLATION
The company does not issue refunds. However, in exceptional circumstances such as bereavements and on medical grounds, a refund may be made in such circumstances.
Parking or B&B cancellations made prior to 7 days before commencement of the contract may be refunded at the companies disgretion. Parking or B&B cancellations made less than 7 days prior to commencement of the contract will not be refunded.